MTU Guest Access Registrar FAQ

How do I obtain the ability to register guests?

To be a guest registrar you must already have an MTU login ID (i.e., be a faculty, staff, or student). If you would like to register guests for Rovernet access, send an email message to guestaccess@mtu.edu.

How do I register a guest?

Follow these steps:

  1. Open a web browser and go to the Guest Registration Site.

  2. If prompted to login at the MTU ISO web site, do so by using your MTU ISO login ID and password.
  3. If you are authorized to register guests (see previous question) you will be able to choose to "Add a New Guest" or "Edit Guest Account Information".
  4. Once an ID has been chosen and the password generated, print out the password and guest instructions page and provide this to the guest. It is the guest's responsibility to complete the instructions on the page.
  5. It may be prudent to remind the guest they are subject to Michigan Tech's Computer Use Policy.

Who is eligible to receive a guest login ID?

Any legal adult with a valid, government-issued ID accepted by the registration application.

Persons under the age of 18 are not legal adults.

Persons who already have an MTU login ID are not eligible (e.g., faculty, staff, and students).

What type of identification is accepted?

Currently, driver's license, passport, and visa is an acceptable type of identification if it meets these criteria:

  • The ID is valid (e.g., not expired or forged).
  • The ID is government-issued (This can be a state, local, or country including non-US countries).
  • The ID verifies the person is 18 or more years old.

Social security cards and numbers are NOT valid forms of identification. Photo ID is preferred, but not required. If the visitor cannon produce government-issued identification that meets the above criteria, policy does not permit a guest ID to be granted.

What if the guest does not have a local phone number?

The guest must provide a local phone number or a mobile phone number for a mobile phone that has local coverage.

Can I reset a guest's password?

The ability to register a guest does not include the ability to reset a guest's password. Guests should be able to reset their own passwords with the forgotten password tool.

However, password resetting is available to several staff and/or faculty members. Usually a department's system administrator will have this privilege. If all else fails, please direct a guest to Telcom Customer Service in the EERC Building, room B24.

Can I reset a guest's expired account?

Expired login IDs are periodically removed from the system. If the ID is found in the system you may reactivate it by changing the expiration date. Otherwise you will have to create a new account for the guest.

Can I modify a guest's information?

The guest account's expiration date can be modified at the Edit Guest Information Site. Currently, it is not possible to modify a guest's name or government identification data once the ID has been added. If this data needs to be modified send a request to guestaccess@mtu.edu.

What if I see a guest violating policy?

If you suspect or witness activity that is in violation of Michigan Tech's Computer Use Policy please call 906-487-0010 and ask to speak with a DCS security officer.

I have a question not answered here?

Send your question or comment to guestaccess@mtu.edu. Guest accounts are provided and supported by Distributed Computing Services, a division of Information Technology.